Interesting CRM post: Five Problems Will Thwart Salesforce.com's Rise in On-Demand CRM

Much as I love Salesforce.com, I found myself agreeing with a majority of this post:

Five Problems Will Thwart Salesforce.com's Rise in On-Demand CRM

Point #3 (The wrong brand for the long term) is especially poignant given the AppExchange that could branch out like crazy and make the brand a misnomer, but I think Point #5 (A large-enterprise strategy that doesn't click) is off for that same reason. If AppExchange succeeds, you wouldn't need to integrate with your ERP and HR applications - because they'd already be built within "Salesforce".com.

Nonetheless, CRM is a good place to be as competition heats up and benefits users - just like Google/Yahoo conflict is doing right now...